Auto repair
Approvals and parts
Digital inspections, text-to-approve, parts on the ticket, and tech time by job.
Automotive
Every bay billed the same way.
A Tuesday at 10:05. A car in the air, a hood up with the photos already sent, a fleet van on account and a customer approving brakes from the waiting room. Twelve marks show the systems doing the work — from the write-up to the bay to the keys in the locker.
TUE · 10:05 AM
CARS IN 11 · APPROVALS OUT 3
WASH MEMBERS 412 · KEYS READY 2
Service bays
Hover a light in the shop — or a station in the list Tap a light in the shop — or a station in the list
The 12
One ticket per car, from the counter to the keys.
Grouped the way the shop runs: the bays, the front counter and waiting room, and the lot out front.
Service bays
Repair Orders & Tech Time Every minute under the car lands on the ticket. Explore Digital Inspections A photo of the brake pad sells the brake job. Explore Fleet Accounts & B2B Cards The contractor’s van, billed to the account. Explore Parts & Inventory The part is on the ticket before it’s off the shelf. ExploreBack office
The part that decides whether a full lot was worth it.
Every hour, part, approval and payment lands on the repair order it belongs to. You know what each bay made before you lock the doors.
- Revenue · 30 days
- $286,400
- Estimate approval rate
- 78%
- Days to paid on fleet
- 11
Service, parts and wash
On target of 70%
Down from 34 in the spring
- Photos that approve work. A picture of the worn part, sent by text, gets a yes faster than a phone call from the bay.
- Paid before pickup. The invoice arrives with a pay link, and the keys come out of the locker once it clears.
- Commercial cards, priced right. Enhanced invoice data can move fleet and purchasing cards into cheaper categories. Visa changed its program in April 2026, so an old setup may have quietly stopped saving.
- Memberships that carry the slow days. Wash members pay on the first of the month whether it rains or not.
Estimate approval rate by week
Sample dataShare of recommended work approved, after moving to photo inspections and text-to-approve. The dashed line is this shop’s 70% target.
View as table
| Week | Approval rate | vs target |
|---|---|---|
| Wk 1 | 58% | -12 pts |
| Wk 2 | 61% | -9 pts |
| Wk 3 | 64% | -6 pts |
| Wk 4 | 69% | -1 pts |
| Wk 5 | 72% | +2 pts |
| Wk 6 | 74% | +4 pts |
| Wk 7 | 77% | +7 pts |
| Wk 8 | 78% | +8 pts |
How it fits
Four ways in. One ticket through.
A reminder text, a walk-in and a fleet account all become the same repair order — and the same line in the report when the day closes.
Fit
Built for the shop you actually run.
Same platform, different defaults. What changes is how the work is approved, how it’s billed, and who pays.
Dealership service
Volume and warranty
Write-up by plate, warranty and customer-pay lines, and text-to-pay before pickup.
Tire shops
Quick turns
Fast tickets, tire inventory by size, and appointments that don’t pile up.
Car washes
Memberships
Monthly memberships on a card on file, plate recognition, and failed-card recovery.
Detailing
Packages and deposits
Package pricing, deposits on bookings, and mobile payment in the driveway.
Switching
Six steps, and no bay goes idle.
The order below is the actual order. Nothing goes live until your labor rates and parts are right and the counter has run a day on it.
- 01
Labor & parts
Labor rates, canned jobs and parts pricing entered and checked against recent tickets.
Week 1 - 02
Customers & vehicles
History imported where your old system allows it, keyed by plate and phone.
Week 1 - 03
Payments
Counter terminal, text-to-pay and any dual pricing set up and tested.
Week 2 - 04
Bays & techs
Tablets in the bays, tech logins, and the inspection checklist.
Week 2 - 05
Parallel day
One day run on both systems, so nothing is discovered with a full lot.
Week 3 - 06
Go live & first close
We’re on call for the first week and walk the first month-end with you.
Week 4
Questions
The ones shop owners actually ask.
Can I charge a different price for cards?
Often, yes. Dual pricing has to be shown at the counter, the terminal and the receipt, and set up to the card networks’ rules. Some states restrict surcharging. We check what applies to you first.
What is enhanced data on business cards?
Extra invoice detail sent with a commercial or fleet card payment. Mastercard still rewards it through Level 2 and 3; Visa moved to its Commercial Enhanced Data Program in April 2026. How much it saves depends on which cards your customers present, so we look at your statement before quoting anything.
Can customers approve work by text?
Yes. Findings go out with photos and prices, and they approve line by line. The approval is stamped on the repair order.
Do I need new hardware in the bays?
A tablet per bay or per tech is the usual setup. The counter keeps a terminal for walk-up payments.
Can wash members be billed monthly?
Yes. Memberships charge the card on file each month, and failed cards are flagged before the member drives in.
Am I overpaying for cards?
Big tickets make fees add up. Send us a statement and we’ll show you your real rate, every fee counted.
Free walkthrough
Walk the shop with us.
Forty-five minutes, your labor rates and last month’s statement. We map which of the twelve you already have, which are costing you, and what to change first.
No rate quoted until we’ve seen your statement. If the right move is to change nothing, we’ll say so.
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