Hair salons
Chairs and color
Online booking by stylist, formulas on the client profile, and tips and commission ready for payroll.
Salons, spas & wellness
Every chair booked the same way.
A Thursday at 3:20. Three chairs working, two sets of nails, a massage behind a closed door and a client walking in with her card already on file. Twelve marks show the systems doing the work — from the booking to the chair to the payroll on Friday.
THU · 3:20 PM
BOOKED TODAY 31 · NO-SHOWS 0
WALK-INS 2 · RETAIL $214
Front desk & street
Hover a light in the salon — or a station in the list Tap a light in the salon — or a station in the list
The 12
One book for every provider, not one per chair.
Grouped the way the salon runs: the floor, the front desk and the street outside, and the rooms behind the half wall.
The floor
Tips by Provider Every tip lands with the person who earned it. Explore Commission & Booth Rent Employees and renters, same floor, different math. Explore Client Profiles & Formulas Last visit’s formula, one tap away. Explore Add-Ons at the Chair The gel upgrade goes on the ticket, not on a sticky note. ExploreFront desk & street
Online Booking Booked from the sidewalk, in the gap she found. Explore Deposits & No-Show Fees The card was on file before she walked in. Explore Checkout, Memberships & Gift Cards Services, product and tip on one tap. Explore Retail Attach The shampoo she used at the bowl, on the shelf by the door. ExploreBack rooms
Payroll, Tips & Reports The week closes itself on Friday. Explore Wellness Billing & HSA/FSA The massage is booked, intake done, card ready. Explore Back-Bar & Product Inventory Color used per service, not per guess. Explore Staff Scheduling Her book for next week is already on her phone. ExploreBack office
The part that decides whether a full book was worth it.
Every service, product, tip and no-show fee lands against the provider who earned it. Payroll is a report, not a weekend.
- Services · 30 days
- $42,300
- No-show rate
- 3%
- Rebooked at checkout
- 68%
Across 6 providers
On target of 5%
Up from 41% in the spring
- Deposits that stop no-shows. A card on file at booking and a policy the system enforces turns an empty hour into a fee or a filled slot.
- Tips to the right person. Added on the reader, split when two people worked the service, and ready for payroll.
- Commission and rent, both handled. Employees on tiers, renters on rent, one floor and no Friday arguments.
- What the cards cost you. Your real rate every month, because small tickets and tips make processing fees add up fast.
No-show rate by week
Sample dataMissed appointments as a share of bookings, after moving to card-on-file deposits and text reminders. The dashed line is this salon’s 5% target.
View as table
| Week | No-show rate | vs target |
|---|---|---|
| Wk 1 | 12% | +7 pts |
| Wk 2 | 11% | +6 pts |
| Wk 3 | 9% | +4 pts |
| Wk 4 | 7% | +2 pts |
| Wk 5 | 6% | +1 pts |
| Wk 6 | 4% | -1 pts |
| Wk 7 | 4% | -1 pts |
| Wk 8 | 3% | -2 pts |
How it fits
Four ways in. One book through.
A booking from Instagram and a walk-in at the desk land in the same book — and on the same provider’s payroll line when the week closes.
Fit
Built for the chair you actually run.
Same platform, different defaults. What changes is how you book, how you pay your people, and what you sell on the way out.
Nail salons
Stations and add-ons
Walk-ins and bookings in one queue, add-ons at the table, and tips split by technician.
Massage & spa
Rooms and packages
Room-based booking, intake forms, packages of sessions and gift cards.
Chiropractic & PT
Care plans
Recurring visits, card on file, and HSA and FSA cards for eligible care.
Barbershops & booth rental
Renters under one roof
Rent collected automatically, and renters taking their own payments without a second system.
Switching
Six steps, and no client notices.
The order below is the actual order. Nothing goes live until every provider’s book is in and the desk has run a day on it.
- 01
Services & providers
Your menu, service lengths, prices and who does what.
Week 1 - 02
The book
Future appointments imported, with client notes and formulas where your old system allows.
Week 1 - 03
Payments
Readers at the desk and stations, deposits and no-show rules set.
Week 2 - 04
Online booking
Booking live on your site and profiles, with reminders on.
Week 2 - 05
Parallel day
One day run on both systems, so nothing is discovered at a full front desk.
Week 3 - 06
Go live & first payroll
We’re on call for the first week and walk the first payroll with you.
Week 4
Questions
The ones salon owners actually ask.
Can I charge for no-shows?
Yes. Take a card on file or a deposit at booking and set a policy the system enforces. Clients agree to it when they book.
How are tips split when two people do a service?
The tip is added on the reader and split by the rule you set, then recorded against each person for payroll.
Can booth renters use it too?
Yes. Rent can be collected automatically, and renters can take their own payments under the same roof without a separate system.
Will my client history come across?
Future appointments and client records come across where your current system allows an export. Formulas and notes usually do.
Can clients use HSA or FSA cards?
For eligible services, yes. The card works like any other at checkout; eligibility depends on the service and the plan.
Am I overpaying for cards?
Small tickets and tips make fees add up. Send us a statement and we’ll show you your real rate, every fee counted.
Free walkthrough
Walk the salon with us.
Forty-five minutes, your service menu and last month’s statement. We map which of the twelve you already have, which are costing you, and what to change first.
No rate quoted until we’ve seen your statement. If the right move is to change nothing, we’ll say so.
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