Marinas & marine

Every slip billed the same way.

A Saturday at 6:40 PM. A fill-up at the fuel dock, a charter boarding, a boat coming off the rack and a member signing dinner to his account. Twelve marks show the systems doing the work — from the water to the yard to the club.

SAT · 6:40 PM
SLIPS 94% · RACKS 88%
TRANSIENTS 6 · FUEL TODAY 1,420 GAL

Hover a light on the water — or a station in the list Tap a light on the water — or a station in the list

Back office

The part that decides whether a full marina was worth it.

Slips, storage, fuel, the store and the club all land on one ledger, and on one account per owner. You see the season before it’s over.

Revenue · 30 days
$105,000

Slips, storage, fuel, store, club

Paid on time
96%

On target of 90%

Slip occupancy
94%

Up from 81% last season

  • Autopay on slips and racks. Monthly and seasonal fees charged to the card on file, with reminders before anything goes late.
  • One account per owner. Fuel, store, service and the club charge to the same account, on one statement.
  • The gate knows who’s paid. Storage access tied to the account, so a late balance is handled before it’s a problem.
  • Big fuel tickets, lower cost. Your real rate on large card payments, checked every month.

Slip and storage fees paid on time

Sample data

Share of monthly slip and rack fees paid by the due date, after moving owners to autopay. The dashed line is this marina’s 90% target.

60% 70% 80% 90% 100% TARGET Jan: 71% (off target) JAN Feb: 74% (off target) Mar: 79% (off target) MAR Apr: 84% (off target) May: 88% (off target) MAY Jun: 91% (on target) Jul: 94% (on target) JUL Aug: 96% (on target) AUG 96%
View as table
MonthPaid on timevs target
Jan71%-19 pts
Feb74%-16 pts
Mar79%-11 pts
Apr84%-6 pts
May88%-2 pts
Jun91%+1 pts
Jul94%+4 pts
Aug96%+6 pts

How it fits

Four ways in. One account through.

A fill-up at the pump, a launch from the rack and a dinner on the patio all land on the same owner’s account — and on the same statement at month end.

Where the charge starts Slip & storage Fuel dock Store & service Club & events Account One per owner Charge Signed or tapped Payment Autopay, card or link Back office Occupancy & revenue Where the season adds up

Fit

Built for the marina you actually run.

Same platform, different defaults. What changes is who holds an account, how they’re billed, and where they pay.

Marinas

Slips and fuel

Slip contracts with autopay, pump-side payments, transient bookings and a live slip map.

Yacht clubs

Members and dining

Member house accounts, monthly statements with dues and minimums, and handhelds on the patio.

Dry storage

Racks and the gate

Storage billing with autopay, launch requests, and gate access tied to the account.

Charters & rentals

Bookings and waivers

Online booking with deposits, waivers signed ahead, and holds released on return.

Marine service

Work orders

Haul-outs, parts and labor on a work order, with approvals and payment by text.

Switching

Six steps, and nobody misses a launch.

The order below is the actual order. Nothing goes live until every slip and rack is mapped and the office has run a week on it.

  1. 01

    Slips & racks

    Your site map, slip sizes, rack positions and rates entered and checked.

    Week 1
  2. 02

    Owners & contracts

    Owners, boats and contracts imported, with cards on file where they agree.

    Week 1
  3. 03

    Payments

    Fuel dock handhelds, the store counter and member charge set up and tested.

    Week 2
  4. 04

    Gate & portal

    Gate access linked to accounts, and the owner portal switched on.

    Week 2
  5. 05

    Parallel week

    A week run on both systems, so nothing is discovered on a holiday weekend.

    Week 3
  6. 06

    Go live & first statements

    We’re on call through the first weekend and walk the first month’s statements with you.

    Week 4

Questions

The ones marina owners actually ask.

Can owners charge fuel and the store to their slip account?

Yes. Charges at the pump, the store, the service yard and the club land on the same account and statement.

Can storage access depend on payment?

Yes. Gate access can be tied to the account, with reminders sent before a balance goes late.

How are seasonal swings handled?

Annual, seasonal and monthly contracts can run side by side, and transients book nightly slips online.

Do fuel dock payments work away from Wi-Fi?

Handhelds can keep taking payments offline and sync when the connection returns.

Can the club run member accounts?

Yes. Members sign to their number at the bar and dining room and get a monthly statement with dues and minimums.

Am I overpaying on large fuel tickets?

Large tickets make fees add up. Send us a statement and we’ll show you your real rate, every fee counted.

Free walkthrough

Walk the docks with us.

Forty-five minutes, your slip map and last month’s statement. We map which of the twelve you already have, which are costing you, and what to change first.

No rate quoted until we’ve seen your statement. If the right move is to change nothing, we’ll say so.

Free walkthrough

Book the walkthrough.

Forty-five minutes with someone who sets these systems up. Bring last month’s statement if you have it.

or call (239) 450-2639